Privacy Policy

Effective Date: April 1, 2025

1. Introduction

Welcome to Acadeva! We are committed to protecting Your privacy and handling Your personal information transparently and securely. This Privacy Policy explains how Acadeva ("We," "Us," or "Our") collects, uses, shares, and protects Your information when You use Our mobile application (the "App"), website, and related services (collectively, the "Platform").

By accessing or using the Platform, You agree to the terms of this Privacy Policy. If You do not agree, please do not use the Platform.

2. Scope of this Policy

This policy applies to all information collected through Your use of the Acadeva Platform, including the App, associated websites, AI features, and communication channels.

3. Information We Collect

To provide and improve Our services, personalize Your experience, and ensure the security of Our Platform, We collect several types of information.

• Information You Provide Directly: This includes information You give Us when You interact with the Platform.

  • When You register, We collect Account Information such as Your first name, last name, email address, date of birth, school name, department, year and month of admission, current academic level, and chosen interests. We also create a unique username for Your account which you could modify later.
  • You may optionally provide additional Profile Information like a profile picture, cover picture, gender, and bio.
  • We collect User-Generated Content, which is any content You create, upload, or share on the Platform. This encompasses notes (text, recordings, images), posts (news, articles, product listings), comments, replies, messages, timetable entries, course details, books, and lists.
  • If You contact Us for support (e.g., via hi@acadeva.xyz), participate in surveys, or interact with other users.
  • If You participate in Our referral program, We collect Referral Information about who You referred or who referred You.
  • For subscriptions or paid features, We use third-party Payment Processors. While We do not directly collect or store Your full credit card details, We receive transaction confirmation details, subscription status, and related customer codes from these processors.

• Information Collected Automatically: As You navigate and interact with the Platform, We automatically collect certain information.

  • Usage Data provides insights into how You use the Platform. This includes features accessed, content viewed or downloaded (study materials, news, articles), searches performed, interactions with AI bots, clicks, time spent on pages/features, likes, dislikes, comments, timetable subscriptions, muted items, and study progress.
  • Device Information relates to the device(s) You use, such as device type, operating system and version, unique device identifiers, IP address, and mobile network information.
  • Log Data is automatically recorded by Our servers and may include Your IP address, browser type, operating system, referring web page, pages visited, approximate location (derived from IP address), search terms, access times, and error logs.
  • We may infer Your approximate Location Information from Your IP address or collect more specific location data (e.g., for campus-specific weather forecasts) if You grant permission through Your device settings.
  • Our web application may use Cookies and Similar Technologies to store preferences, analyze usage patterns, and facilitate automatic login. You can manage cookie preferences through Your browser settings.

• Information from Third Parties: We may also receive information about You from other sources.

  • If You log in using Login Providers (like Google), We receive information such as Your name and email address, as permitted by Your privacy settings on those services.
  • We may receive information from Service Providers, such as analytics providers or advertising partners, related to Your interactions with the Platform or advertisements.

4. How We Use Your Information

We use the collected information for various legitimate business purposes:

• Providing and Maintaining the Platform: Your information is essential for creating and managing Your account, authenticating users, providing access to features (study materials, notes, timetables, messaging, AI bots), processing transactions, and delivering content.
• Improving and Personalizing the Platform: We analyze user behavior and trends to understand how the Platform is used, troubleshoot issues, develop new features, and tailor Your experience. Ts includes showing relevant content (news feed, study recommendations, creator suggestions) based on Your profile, interests, activity, and academic scope (school, department, level).
• Operating AI Features: To enable Our AI functionalities (like chatting with documents, generating quizzes, solving math problems from images, or processing recordings), We process Your inputs using specialized AI service providers. Data processed by these AI services may be used to improve their underlying models, subject to their respective terms.
• Communication: We use Your contact information to send important service-related notifications (e.g., updates, security alerts, policy changes), respond to Your inquiries and support requests, and, with Your consent where required, send marketing communications (You can opt-out of marketing messages).
• Analytics and Research: Monitoring and analyzing usage patterns helps Us improve the Platform and conduct research and development, often using aggregated or anonymized data.
• Advertising: We may display advertisements through advertising partners. Usage data can help make these ads more relevant. You can often control personalized advertising through Your device's advertising ID settings.
• Security and Fraud Prevention: We use information to detect and prevent fraudulent activity, spam, abuse, security incidents, and to enforce Our terms and policies, protecting both You and the Platform.
• Legal Compliance: We may use Your information as necessary to comply with applicable laws, regulations, legal processes, or governmental requests.

5. How We Share Your Information

We are committed to maintaining Your trust, and We do not sell Your personal information. We may share Your information only in the following circumstances:

• Service Providers: We partner with third-party vendors and service providers who perform services on Our behalf. These include providers for cloud hosting and database management, authentication services, backend hosting, file storage and content delivery, payment processing, email delivery and marketing, AI processing, advertising networks, analytics, customer support platforms, and status monitoring. These providers are granted access only to the information necessary to perform their functions and are contractually obligated to protect Your information and use it solely for the purposes We specify.
• Collaborators: When You utilize collaboration features (e.g., on notes or lists), information necessary for that collaboration (like Your username or profile information) may be shared with other users You invite or who invite You.
• Publicly Shared Information: Certain profile information (like Your username, display name, profile picture, bio) and any content You designate as public (e.g., posts, articles) may be visible to other users or the public, depending on Your settings and the nature of the content.
• Legal Requirements: We may disclose Your information if required by law, subpoena, court order, or other governmental request. We may also do so if We believe in good faith that disclosure is necessary to protect Our rights, protect Your safety or the safety of others, investigate fraud, or respond to a government request.
• Business Transfers: In the event of a merger, acquisition, financing, reorganization, bankruptcy, or sale of all or a portion of Our assets, Your information may be transferred as part of that transaction. We will notify You via email and/or a prominent notice on Our Platform regarding any change in ownership or uses of Your personal information.
• With Your Consent: We may share Your information for other purposes not listed here if We obtain Your explicit consent beforehand.
• Aggregated or Anonymized Data: We may share aggregated or anonymized information, which does not directly identify You, with third parties for research, marketing, analytics, or other purposes.

6. Data Retention

We retain Your personal information for as long as Your account remains active or as necessary to provide You with the Platform services. Following this period, We may retain information as required to comply with Our legal obligations, resolve disputes, enforce Our agreements, and maintain backups according to Our data retention policies.

When You delete Your account through the App, We will initiate the deletion of Your personal information from Our active systems according to Our internal processes, subject to the retention needs described above. Please be aware that some information, such as messages sent to other users or content You shared publicly, might remain visible even after Your account is deleted. Anonymized or aggregated data may be kept indefinitely.

7. Your Privacy Rights and Choices

Depending on Your location and applicable law, You may have certain rights concerning Your personal information. We provide You with choices regarding the information You provide and how it's used:

• You can typically Access and Update/Correct most of Your account and profile information directly within the App's settings or profile sections.
• You have the option to Delete Your account and associated information via the App. For specific content deletion requests not manageable through the app, please contact Us.
• You may Object to certain data processing activities (like direct marketing) or Withdraw Consent previously given (e.g., for location permissions) through app settings or Your device settings.
• You may have the right to request a copy of Your information in a machine-readable format (Data Portability).
• You can configure Notification Preferences within the App settings.
• You can usually limit ad tracking using the Advertising Choices provided by Your device operating system (e.g., by limiting ad tracking or resetting Your advertising ID).

To exercise any rights not directly available through the App, please contact Us at hi@acadeva.xyz. We will respond to Your request within a reasonable timeframe and in accordance with applicable laws.

8. Security

We implement reasonable administrative, technical, and physical security measures designed to protect Your information from unauthorized access, disclosure, alteration, or destruction. We utilize reputable service providers known for robust security features. However, please understand that no internet transmission or electronic storage method is 100% secure. While We strive to use commercially acceptable means to protect Your personal information, We cannot guarantee its absolute security.

9. Children's Privacy

The Acadeva Platform is not intended for or directed to children under the age of 13 (or a higher age threshold where applicable by local law). We do not knowingly collect personal information from children under this age limit. If We become aware that We have inadvertently collected personal information from a child under 13 without verifiable parental consent, We will take steps to delete such information promptly. If You believe We might have any information from or about a child under 13, please contact Us immediately.

10. International Data Transfers

Your information may be transferred to, processed, and stored in countries outside of Your country of residence, including the United States, where Our servers or the servers of Our third-party service providers are located. Data protection laws in these countries may differ from those in Your country. We take appropriate steps to ensure that Your personal information receives an adequate level of protection in the jurisdictions where We process it.

11. Third-Party Links and Services

The Platform may contain links to third-party websites or services that are not operated by Us. This Privacy Policy does not apply to the practices of these third parties, and We are not responsible for their content or privacy policies. We encourage You to review the privacy policies of any third-party services You interact with.

12. User Conduct and Content Moderation

You are responsible for the content You generate and share on the Platform. All users must adhere to Our community guidelines and terms of service. Prohibited activities include, but are not limited to: uploading copyrighted material without permission; sharing illegal, harmful, threatening, abusive, harassing, defamatory, or otherwise inappropriate content; engaging in activities that violate laws or regulations; interfering with others' use of the service; attempting unauthorized access; or distributing malware.

Violations may lead to consequences such as warnings, content removal, temporary or permanent account suspension, reporting to law enforcement authorities if necessary, or legal action. We may employ automated tools and human moderation to review content and enforce Our policies.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in Our practices, technologies, legal requirements, or other factors. If We make material changes, We will notify You by email (sent to the email address specified in Your account) or by means of a prominent notice within the App before the change becomes effective. We encourage You to periodically review this page for the latest information on Our privacy practices. Your continued use of the Platform after the effective date of the revised policy constitutes Your acceptance of the changes.

14. Contact Us

If You have any questions, comments, or concerns about this Privacy Policy or Our data practices, please contact Us at:

Email: hi@acadeva.xyz

Last Edited: 1st April, 2025